July, 2007
Customer Sales Support
We have made a number of changes to our internal sales team in recent months and we hope you have already experienced the benefits.
FREEPHONE 0800 0232 128
Our new team of Internal Sales Account executives can be reached via our freephone number. Trained in product, software and entry-level audiology they are available to answer queries on products, fitting and Aventa. Should they be unable to help, a second tier of expert back-up is available in the form of trained audiology and software specialist.
Internal Sales Executives
And now we have a new weapon in our arsenal.
GN ReSound’s IT Outreach
Sometimes a phone call just isn’t sufficient. IT Outreach is a web-enabled software that makes it possible for our experts to view your computer desktop while they are on the phone to you and guide you through difficult fittings.
It is a principle used extensively by large corporations to provide IT support to employees at diverse locations and it is very simple and safe.
To find out exactly how it works, click the below PDF or for a live demonstration call 0800 0232 128.
IT Outreach Support
(PDF 99K)
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